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Cookie policy

Protecting your online data is a priority for Renault.

Our site and its partners wish to use cookies to measure audience and website performance, to show you personalized and/or location-based advertising and content, and to enable you to interact with our contents through social networks.

You can reconsider your choices at any time by accessing the “Cookies” section of our website

 

COOKIE POLICY

Our websites and apps use technologies such as cookies to provide you with a high-quality, fluid and personalised experience. The information in this Policy supplements the Information on personal data protection.

Protecting your online data is a priority for Renault. You can reconsider your choices regarding cookies at any time by using our cookie-management tool: MANAGE MY CHOICES

 

WHO ARE WE?

Renault and Renault SAS are independent data controllers of the data collected by the cookies and other trackers read or placed on your device (hereinafter “we”, “us”, “our”).

To find out more, we invite you to read the Information on personal data protection

 

WHAT ARE COOKIES?

A cookie is a small computer file, a tracker, deposited and read when visiting a website, using a mobile app, reading an e-mail, installing or using software, regardless of the type of terminal used (computer, smartphone, digital reader, video game console connected to the Internet, etc.).

When consulting a website, cookies may send information to the user’s browser and allow the browser to send information back to the original website (for example, a session ID or choice of language).

Cookies do not allow us to identify you directly but only to gather specific information on your device, browser, interactions with the website or app you are using and, in some cases, your geographical position.

The technologies used may link several of the devices you may have used to determine, with sufficient probability, that these devices belong to you.

 

WHAT ARE COOKIES USED FOR ON THIS WEBSITE?

 

Technical cookies

These cookies are intended to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services which you might specifically request (screen display preferences, saving information entered in the forms, shopping cart (if applicable), access to your user account, chat or chatbot on our website, etc.).

These cookies are necessary for the proper functioning of our website.

You may not object to the use of these cookies and your consent is not required, as the services on our website are reliant on these cookies.

 

Social cookies

Social cookies are used by us for advertising and analytics purposes, especially to show you our ads when you are connected to social networks (Facebook, Twitter, LinkedIn, TikTok, etc.), and to help us understand the user interactions and engagements with our ads on these social networks.

These cookies are also intended to make the website more user-friendly and interactive, by allowing you to interact with these social networks and by embedding contents from these social networks on our Site (such as YouTube videos).

These cookies can process data such as the number of contents shared through social networks, the fact that you have an account on a social network, the tracking of your browsing on websites or these social networks, etc. These features are based on third-party applications integrated into our website. The social network providing such an application button is likely to identify you through this button, even if you did not use this button when you visited our website. This type of application button may allow the social network in question to track your browsing on our website, by the mere fact that your account on the social network in question was activated on your device (open session) at the same time that you were browsing our website.

We recommend that you consult the relevant privacy policies of these social networks to learn about the ways these social networks use the information they may collect, via these application buttons, or for advertising purposes. These privacy policies must allow you to express your preferences on these social networks, in particular by setting up your user accounts for each of these networks.

The use and storage of these cookies is subject to your consent.

 

Personalised advertising and content cookies

These cookies are intended to improve the relevance of advertisements and content on this website and on third-party media. Whenever we send you promotional messages or display such messages, our objective is to send you the most relevant advertisements and offers possible, tailored to your needs or that are likely to actually interest you.

These cookies may process data relating to your personal preferences, your interests in our products and/or services and, your consumption habits.

This automated data processing therefore contributes to a better online experience:

  • By showing you relevant offers at the right time,
  • By discarding offers that will most likely not interest you,
  • Or even by limiting the number of times you are shown the same advertisement.

For example, these processing operations can lead us to push you information related to the car segment you are likely to favour (an SUV rather than a city car, or vice versa).

The data processed in this context may have been collected from different sources and may be interconnected: data from our customer files, navigation data, data from third parties, data on the use of your vehicle, etc. The use of such tools is defined as profiling by regulations.

The use and storage of these cookies is subject to your consent.

 

Analytics cookies

These cookies are intended to analyse website traffic and to improve your browsing experience.

These cookies may process data relating to the pages visited, the time spent on visited pages, the browser you use to visit these pages, etc.

The data collected by these cookies may also be used to create algorithms and profiles to analyse your potential interests and preferences for our products and services. We may combine this data with other information, such as information from our customer database (for more information on profiling and how to object to such profiling, please see our Information on personal data protection.

The use and storage of these cookies is generally subject to your consent.

 

WHAT COOKIES ARE USED ON THIS WEBSITE?

The attached table contains the list of all the cookies stored and/or used by this website and their main characteristics. Whenever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data are processed in these countries, which may have different regulations on personal data than the European Union. In such a case, (i) we pay close attention to ensuring that this transfer is carried out in accordance with the applicable regulations and (ii) we put in place safeguards ensuring an adequate level of protection of your data (in particular by using the European Commission’s standard contractual clauses).

Our website may contain third parties’ cookies (communication agency, analytics services, etc.) allowing them, during the life of the cookies, to collect browsing information relating to our website. The storage and use of these cookies by third parties is subject to the privacy policies of such third parties. We inform you of the purpose of any third-party cookies on our website as well as the means at your disposal to make choices about these cookies.

 

Name of the cookieCookie ownerCookie purposeCookie descriptionRetention period

GIG_HASGMID

GIGYA

FUNCTIONING

It is a temporary cookie used by Gigya in order to determine if a user has a persitent user’s cookie

13 months

_ICL_CURRENT_LANGUAGE

RENAULT

FUNCTIONING

It stores a linguistic value for the Website

1 day

_GCL_AU

GOOGLE

ADVERTISING

Used by Google AdSense in order to experiment the efficiency of the advertisement on websites using their services

3 months

_CS_ID ; _CS_S ; _CS_C

CONTENTSQUARE

ADVERTISING

Used by Content Square in order to distinguish users; the number of pages seen by sessions; in order to follow the user content.

13 months

_FBP

FACEBOOK

ADVERTISING

Used by Facebook in order to provide a range of advertising products, such as real-time auctions from third party advertisers

13 months

__GACLIENTNAME ; __GACLIENTNAME_GID

GOOGLE ANALYTICS

AUDIENCE

Advertisers, such as real-time auctions from third party announcers

1 year

DSID

GOOGLE

FUNCTIONING

Third party cookie used for targeting

13 months

TAG COMMANDER

GOOGLE ANALYTICS

AUDIENCE

It is a tag manager, a web tool allowing to call, from only one script of JavaScript integrated on a web, a package of other scripts managed from an external back-office. This system is mainly used for analysis tools digital audience

13 months

ANALYTICS

GOOGLE

AUDIENCE

This tool can use cookies in order to gather information and generate reports on usage statistics of a website without letting individual users being identified personally by Google

1 year

APISID ; SAPISID

DOUBLECLICK GOOGLE

ADVERTISING

This DoubleClick cookie is generally defined on the website by advertising partners and used by them in order to create a profile of the website visitor’s interets and to diffuse relevant advertisements on other websites

13 months

SID

RENAULT

ADVERTISING

Used as a session cookie for the administration of the session’s status

1 year

CONSENT

RENAULT

ADVERTISING

This cookie contains information on how the final user use the website and every advertisements that the final user could have seen before visiting this website

13 months

wp-settings-time-; wp-settings

FUNCTIONING

This is used in order to personalize your vision of the administration interface, and possibly also of the main site’s interface

13 months

HSID ; NID

GOOGLE

ADVERTISING

This cookie is defined by Google (priority of Google) in order to create a profile of the website visitor’s interests and to diffuse relevant advertisement on other websites

13 months

1P_JAR-

GOOGLE

ADVERTISING

This cookie contains information on how the final user use the website and any advertisements that the final user could have seen before visiting this website

13 months

VISITOR_INFO1_LIVE

YOUTUBE

ADVERTISING

This cookie is defined by Youtube in order to keep records of the user’s preferences for Youtube videos integrated within websites

13 months

SAPISID ; APISID ; PREF

YOUTUBE

ADVERTISING

This DoubleClick cookie is generally defined on the website by advertising partners and used by them in order to create a profile of the website visitor’s interets and to diffuse relevant advertisements on other websites

13 months

SSID ; SIDCC ; CONSENT

LOGIN_INFO

ADVERTISING

This cookie contains information on how the final user use the website and every advertisements that the final user could have seen before visiting this website

13 months

YSC

LOGIN_INFO

AUDIENCE

This cookie is defined by Youtube in order to allow the tracking of views from integrated videos

13 months

HSID

LOGIN_INFO

ADVERTISING

This cookie is defined by Youtube in order to allow the tracking of views from integrated videos

13 months

WD

FACEBOOK

ADVERTISING

This cookie contains information on how the final user use the website and any advertisements that the final user could have seen before visiting this website

13 months

REMEMBER_CHECKED_ON

TWITTER

FUNCTIONING

This cookie is generally provided by Twitter in order to watch sponsorship links and the connection status. They are usually present when a « Tweet This » button or another widget is present on the website

13 months

PERSONNALIZATION_ID;KDT

TWITTER

ADVERTISING

This cookie contains information on how the final user use the website and any advertisements that the final user could have seen before visiting this website

13 months

GUEST_ID

TWITTER

FUNCTIONING

This cookie is defined by Twitter in order to identify and track the website visitor

13 months

USERMATCHHISTORY

LINKEDIN

ADVERTISING

This cookie is used to track visitors in order to suggest more relevant advertisements according to the visitor’s preferences

120 days

LANG

LINKEDIN

FUNCTIONING

In most cases, it will probably be used in order to store language preferences, possibly to diffuse content in the stored language

120 days

BSCOOKIE

LINKEDIN

AUDIENCE

Used by the service of social network LinkedIn in order to track the use of integrated services

13 months

BSCOOKIE

LINKEDIN

ADVERTISING

It is a cookie belonging to the first part of Microsoft MSN which allows to share the content of the website via social media

13 months

 

 

HOW IS YOUR CONSENT OBTAINED?

When you first visit our website, you are asked to agree to or refuse or make certain choices about the use of cookies, by displaying a dedicated information banner.

You may withdraw your consent at any time or change your choices (for example by accepting only certain types of cookies) with our dedicated tool.

Please note that, in accordance with the regulations, cookies which are necessary for the website to function are not subject to your consent and can therefore not be deactivated in our cookie management tool. You may prevent their use by changing your browser settings (by following the section “how to refuse cookies” below) but the quality of your experience on the website may suffer.

 

HOW LONG IS YOUR CONSENT STORED?

When you accept or refuse all or part of cookies on our website, your choice is saved and stored (and we will keep a record of your preferences) for a . This means that when you consult our website later, during this period, we will not request any action on your behalf regarding cookies as we will have a record of your stored preferences.

After the end of this period, we will ask you again to consent or refuse the use of cookies.

 

HOW CAN YOU MANAGE COOKIES?

How do you refuse cookies?

If you do not want cookies to be stored or read on your device, a refusal cookie will be stored on your equipment to allow us to record the fact that you have objected to the use of cookies. If you delete this cookie-refusal, we will no longer be able to recognise that you have rejected the use and storage of cookies (meaning that you will need to set your preferences again the next time you visit our website)

You have several options for managing cookies, including blocking their use and/or deleting them.

 

Cookie-management tool

A cookie tool allowing you to manage your cookie preferences is provided to allow you to manage the cookies stored and/or used on this website. At any time, by clicking on this link below, you can access the configurator and change your preferences, depending on the type of cookie concerned.

MANAGE THE COOKIES

 

Browser settings

You may also manage cookies via your browser.

 

Most browsers are set by default to accept cookies, but if you wish, you can choose to accept all cookies, systematically refuse cookies or choose which cookies you accept depending on where they come from. You can also regularly delete cookies from your device using your browser.

However, don’t forget to set up all the browsers on your various devices (tablets, smartphones, computers, etc.).

Each browser has a different setup for managing cookies and your choices. It is described in your browser’s help menu, which will tell you how to change your cookie preferences. For instance:

 

Publishers modules for making objections

You can choose to disable some third-party cookies by going directly to the page of the issuer of the cookie. In this way :

– to disable Google Analytics cookies, go to the page : https://tools.google.com/dlpage/gaoptout?hl=fr
– to disable intelliAd cookies, go to the page : https://login.intelliad.com/optout.php
– to disable Adobe cookies, go to the page : https://www.adobe.com/uk/privacy/opt-out.html

 

HOW CAN YOU EXERCISE YOUR OTHER RIGHTS?

In accordance with applicable personal data protection legislation, you have the right to access, rectify, object to, restrict and delete your personal data. To exercise your other rights, please consult our information on the protection of your personal data by clicking on the following link

 

CHANGES

We may change this policy from time to time. We will inform you and/or seek your consent whenever necessary or required. We therefore recommend that you consult this policy each time you visit our website in order to review the latest version.

 

Last update: 07/21